Contact information

We're a small shop based in Utah, and we're happy to help with orders, returns, wholesale questions, or anything else.

Customer service hours: Monday to Friday, excluding U.S. holidays. We usually reply to emails and messages within 1 business day. Please email us if you need help.

Returns: Please don't send items to us without contacting us first. Email support@shoptidytowel.com with your order number and we'll send you our return address and instructions. See our Refund & Return Policy for details.

Helpful links: Shipping Policy · Refund & Return Policy · Privacy Policy · Terms of Service

Effective date: September 29, 2026