FAQ's
How do I wash my towels?
- Machine wash with like products
- Tumble dry on low heat
- Avoiding washing with fabric softener or dryer sheets
What are tidy towels made of?
- They are made from sustainable recycled materials.
- They are 80% recycled polyester and 20% polyamide
How much can they absorb?
Tidy Towels can absorb 9 to 10 times their weight!
What can my towels be used for?
Our towels can be used for lots of things, but the main things we reach for our towels are: Cleaning surfaces, drying hands, drying dishes, glass and mirror cleaning, and all around general cleaning!
What is your return policy?
At Tidy Towel, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, we are here to help. Please take a moment to review our return policy:
Returns and Exchanges:
We accept returns and exchanges within 30 days from the date of purchase. To initiate a return please contact our customer support team at support@shoptidytowel.com. Our team will respond with where you should send your return and further instructions. Buyer is responsible for the cost of shipping the return. Refunds will be issued to the original payment method used for the purchase once we receive and inspect the returned item(s).
Damaged or defective items:
If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions for returning the item, and a replacement will be sent to you at no additional cost!
Non-Returnable Items:
For hygiene reasons, tea towels that have been used, washed, or removed from their original packaging cannot be returned.
Is there a wholesale program?
We do offer a wholesale program! An online portal will be coming soon, in the meantime you can reach out to us at support@shoptidytowel.com.
Do you have an ambassador program?
We do! Our ambassador program allows you to make a percentage of the sales you bring in simply by using and posting about our towels! Because of the high volume of interest, you will need to be approved as an ambassador/influencer. If approved, you will receive a unique code for your followers to shop. Check out our ambassador tab for more info.